Policy key definitions:

1. "I", "our", "us", or "we" refer to the business, Reliance Travels Ltd or any of its subsidiary trading names
2. you", ""your", the user" refer to the person(s) using this website.
3. GDPR means General Data Protection Act.
4. PECR means Privacy & Electronic Communications Regulation.
5. ICO means Information Commissioner's Office.
6. Cookies mean small files stored on a user’s computer or device

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

1. the right to be informed;
2. the right of access;
3. the right to rectification;
4. the right to erasure;
5. the right to restrict processing;
6. the right to data portability;
7. the right to object; and
8. the right not to be subject to automated decision-making including profiling.

Information We Collect:

To provide you with our best service, we may collect some personal information when you visit our website, make a booking, subscribe to our newsletter, or connect with us in other ways. This information might include:

1. Your name
2. Contact details like your email and phone number
3. Address information
4. Securely processed payment information
5. Travel preferences
6. Travel preferences

How We Use Your Information

Your information allows us to tailor our services to meet your needs. Here’s how we may use it:

1. To manage your bookings smoothly
2. To communicate with you about your travel plans or inquiries
3. To enhance our services and improve your experience
4. To send you updates, newsletters, and occasional offers (only if you choose to receive them)
5. To fulfill legal obligations and protect our rights if necessary

Sharing Your Information:

We don’t sell or rent your personal information. In some cases, we may share it with:

1. Trusted service providers who help us serve you better (like payment processors and travel partners)
2. Legal authorities if it’s required to protect your rights or ours

Keeping Your Information Secure:

We take your security seriously and implement measures to protect your information from unauthorized access or misuse. While no method of data storage is completely secure, we continuously strive to safeguard your information.

Your Rights:

You have choices about how your personal information is used. If you’d like, you can:

1. Access the information we hold about you
2. Request corrections if something’s not right
3. Ask us to delete your personal information
4. Limit or object to the processing of your data
5. Opt out of marketing communications whenever you wish

Just contact us if you’d like to exercise any of these rights.

Cookies:

We use cookies to make your experience smoother. Cookies help us remember your preferences and improve our services. If you prefer, you can manage cookie settings through your browser.

Links to Other Sites:

Sometimes, we may provide links to other websites for your convenience. Please note that we aren’t responsible for the privacy practices of these sites, so we encourage you to review their privacy policies.

Updates to Our Privacy Policy:

We may update our Privacy Policy from time to time. Any changes will be posted here, so feel free to check back now and then to stay informed.